Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If we approve a refund, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Return Policy

Because our popcorn is considered a perishable good, we do not accept returns. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any refund question or problem with your order at customerservice@signaturepopcorn.com.

Exchanges

Because popcorn is a perishable item, we do not accept exchanges.